(786) 539-6613

RETURN POLICY

General Return Policy

Return Window: Customers have a 15-day window, starting from the day the part arrives, to return the part.
Restocking Fee: All returnable parts are subject to a 20% restocking fee.
Condition for Returns
The part must be in its original packaging.
The part must be unused.

Warranty Exclusions

Electrical Parts: There is no warranty for electric parts, including but not limited to:
Switches
Buttons
Solenoids
Coils
Starters and Alternators

  • Non-Warranted Condition: There is no warranty for starters and alternators that are burnt or contaminated with oil.
  • Warranted Condition: A general warranty of 6 months is provided for starters and alternators that are not burnt or contaminated with oil.

Warranty Conditions

Original Packaging: To be eligible for a return or warranty claim, parts must be returned in their original packaging.
Unused Condition: Parts must be unused to qualify for a return or warranty claim.
Inspection Upon Return: Returned parts will be inspected to ensure they meet the return conditions. Parts not meeting these conditions may be refused or subject to additional charges.

Additional Notes

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect covered by the warranty.
Proof of Purchase: A valid proof of purchase is required for all warranty claims and returns.
Processing Time: Please allow a reasonable amount of time for the processing of returns and warranty claims. Customers will be notified of their status upon completion of the inspection and processing.

Contact Information

For any questions or further assistance regarding the parts warranty, please contact our customer service team at rjforkliftservice@gmail.com
This comprehensive parts warranty statement is applicable across all associated companies to ensure a clear and consistent approach to handling parts warranties and returns.

Contact Us

Our Operators are standing by

Address

12190 NW 98 Ave Unit 1
Hialeah, FL 33018

Email

rjforkliftservice@gmail.com

Click Phone to call

(786)539-6613